Depot Repairs

QSL provides a depot repair service, on a back to base mail-in arrangement. Our repair service and capabilities includes:

• Level three repair to component level, including BGA and very fine pitch components

• Refurbishment of repaired products

• Traceability of each item to its unique serial number, via our custom design track and trace system “iTrack”

• QSL Provides an online portal to both B2B & Indivudual customers through which they can book a repair, track status of existing repairs and create pick-up requests by using our logistics partner.

• Fast Turn Around Time (TAT) for repair and return products

• Very high yield rates

• Customer case management and reporting

• Competitive cost structure resulting from lean operations

• Deliver on partner’s KPI and provide them a period review window to monitor overall process efficiency.